Privacy Policy

Last updated: March 20, 2024

1. Introduction

At Fatura, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our invoicing platform.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Account information (name, email, business details)
  • Invoice and payment data
  • Communication preferences
  • Usage information and analytics

3. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our services
  • Process your transactions
  • Send you important updates and notifications
  • Improve our platform and user experience

4. Data Security

We implement appropriate technical and organizational measures to maintain the security of your personal information, including encryption and secure server infrastructure.

5. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications

6. CNDP Compliance (Morocco)

In compliance with Moroccan Law 09-08 on the protection of personal data and CNDP (Commission Nationale de contrôle de la protection des Données à caractère Personnel) regulations, we:

  • Have filed our processing activities with the CNDP
  • Obtain explicit consent before collecting personal data
  • Implement appropriate security measures to protect personal data
  • Provide transparency regarding data processing
  • Respect your right to access, rectify, and object to the processing of your personal data
  • Notify relevant authorities in case of data breaches affecting personal data

For Moroccan users, in accordance with Law 09-08, you may exercise your rights by contacting our Data Protection Officer at privacy@fatura.ma or through written correspondence to our registered address.

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, and as required by applicable laws and regulations, including Moroccan Law 09-08 and CNDP regulations. Financial and invoice data is retained in accordance with tax and accounting requirements.

8. International Data Transfers

When we transfer personal data outside Morocco, we ensure adequate protection in accordance with CNDP requirements, including using standard contractual clauses and ensuring recipient countries offer an adequate level of protection.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at privacy@fatura.ma